Russian IT community is increasingly concerned about the use of software in the form of "services". The questions of the portal meets the experts in this area, Sergei Mekhonoshin, director of «SolverMate».

- How do you assess the current state of the Russian market of SaaS?

While continuing phase nucleation market. Every day there are new solutions for various applications, run-delivery methods. Among consumers are showing an active interest in the environment of small businesses and just interested in big business. Demand still in its infancy, but it is not a matter of the distant time. The bigger the developer / solution providers - the more enlightenment in SaaS (Software as a service) is becoming a consumer and this benefits everyone.

- What's going on in the foreign market of cloud solutions?

Active development of platforms and other instruments partnership. Market leaders provide access to its client base of developers of solutions based on its software and platform (Force on SalesForce, Google Apps, and others.) And thus solve two main tasks: single payment to the client for all the used software (from a few developers), decision all automation tasks for the client in the "unified" system. Those. all for the convenience of the customer.

- What is the difference of SaaS solutions in Russia and abroad?

As with whom to compete. In Russia, the main competitors for SaaS solutions, oddly enough, is free software. Mostly everyone is looking at the price, and not something that is given for the money. Our culture is a bad calculation of internal costs for companies, they have, as it were only when paying another company, and the fact that the staff within the company misspent or low efficiency of spending time is not counted.

Other costs: maintenance server, electricity, user support - as if they are not, they do not see the salary for employees who do now, that the equipment is not eternal and must be amortized, and so on. D. It makes SaaS developers to produce boxed version.

- As far as the Russian SaaS-market lags behind the world?

The first SaaS services on the world market have appeared in the 99-2000's, we have the same in 2006-2007. But the lag in the development of today about 3 years. We actively learn from the experience of Western colleagues and adapt it to the Russian market.

- What solutions are already in demand abroad, but in our country is still in demand? Why?

This class of solutions CRM and ERP. The main problem is not the credibility of its main assets (in terms of Russian business) of its customer base and financial data providers applications. So they began to trust - you first need to prove that you will not transmit the data to a third party, this takes time.

There is not yet a common understanding that any provider / developers of SaaS solutions is absolutely beneficial to lose or to transfer third parties such data - he immediately lost his business. Recent raids of law enforcement agencies on the Russian data centers already low trust only worsen. So while actively showing interest in decisions where there is critical, again from the perspective of Russian business, data business (finance, customer base with contacts).

- What are the existing solutions on the world market may be of interest to Russian consumers?

Where there is or is not filled with sensitive data mentioned above: postal and other communication services, project management services for interaction with customers (most anonymous, helpdesk system).

- What are the specifics of the Russian market of SaaS-services?

Law 152-FZ. Companies have more confidence when all agreements, contracts signed in paper form. It is still a little high-quality communication channels. And found literally in the spring issue of extrajudicial intervention of law enforcement agencies to the activities of Internet companies and data centers.

- What are the trends in the development of SaaS-solutions (both abroad and in Russia)? Why the market will develop in this direction?

In Russia - the growth of product functionality. Again triggered rule - do not share customer =). In the world - uzkospetsializatsiya services and opportunities of integration. We follow the world trend and you will see it soon.

- How will change the approach to providing security and data protection of consumers of cloud solutions?

The general approach has already been formed, and will change if only some elements (eg work with a digital signature, or the use of new means of identification). In Russia now it will be guided by the law FZ-152 and then on it will be classified system.

- What solutions will be needed in the near future?

According to the Russian market: In the future year - mail services, anti-virus and anti-spam solutions, communications services, information and referral systems, customer interaction. In the future 5 years - the various financial systems, document management systems, applications and other critical data.

- If possible, give examples of the most interesting SaaS-projects that are significant for the development of the market?

For the global market are iconic projects SalesForce NetSuit - they are the pioneers of the market and one of the leaders now, our project will be to those soon.

- The dynamics of the SaaS-market: yesterday, today, and forecasts for the next 1-3-5 years?

Somewhere in 2004-2005, the market has grown by an average of 50-70% per year, with the beginning of the crisis, some vendors more than 200% per year. Now certain vendors measure returned to 50-70%, but the market continues to grow hundreds of percent per year through SaaS solutions cover more and more areas. In the Russian market, we expect a surge at the end of this year.

Sergey, thank you for your time and answers. Have your company's development and SaaS market in Russia!